

Improving Customer Service Series – I – Measuring the Availability
The primary value of business success is to accommodate customer requirements in a cost effective and efficient way. Although it is agreed that customer service is important, many senior managers …

Performance Measurement – Organization Theory
Business performance is probably one of the must widespread dependent variable used by scholars, while at the same time its remains one of the most vague variables (Rogers and Wright, …

Body Language – 10 Tips for Reading People and Interpreting Gestures
Reading people and their body language can give you great insights into their true feeling.
We use our head, arms, hands, shoulders and even legs and feet to make gestures, …

How to Invest in Rice: 5 Suggestions for the Savvy Investor
Ever thought about how to invest in rice? This article will provide 5 suggestions on how a savvy investor could get involved in this commodity market.
Until recently the opportunity …

Trust in Relationships
Since it can bring a powerful bond of intimacy and credibility in a relationship, trust is highly critical for a society to exist. Life is always built of relationships with …

Impacts of Information Technology on Society in the New Century
In the past few decades there has been a revolution in computing and communications, and all indications are that technological progress and use of information technology will continue at a …